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Marcodegrotto's avatar
Marcodegrotto
New member | Level 2
14 hours ago
Status:
New

Provide switch to turn off Auto-renew

Currently the only way to turn off auto-renew in a user profile is to schedule a subscription change to upgrade or downgrade the subscription.  What if the user does not want to change the subscription but simply woud prefer to manually approve a renewal?  There should be a simple, intuitive way to toggle the auto-renew feature on/off.

1 Comment

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    13 hours ago
    Marcodegrotto wrote:

    What if the user does not want to change the subscription but simply woud prefer to manually approve a renewal?

    What would happen if they dont then? Just thinking out loud here as there is a real risk then of data loss - as Dropbox does delete files to bring people under quota. You are also given multiple email reminders before subscriptions renew. 

    How would the approval process work? I do actually think a toggle to cancel is a great idea but not sure it would work in that approval system.