Announcements
Do you have an idea for Dropbox Paper? Share it with us!

Restricted Content Error Again

Explorer | Level 4

Hello,

I am facing Restricted content Error for some files in dropbox while downloading them using Dropbox API for Biz using .NET.

Files for Dropbox Customer A:
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Billing Block Template/._EXAMPLE Billing Block - UPDATED TEMPLATE (5.3.12).doc
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/End Credit Template/._Example End Credits (updated 04.20.12).xls
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Main Title Credit Templates/._EXAMPLE - Main Titles (Mains-on-End) - UPDATED Template (05.03.12).docx
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Main Title Credit Templates/._EXAMPLE - Main Titles - UPDATED Template (05.03.12).docx
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Union Credits Memo/._Credit Guideline.doc
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Union Credits Memo/._RE_ Union Credit Requirements Memo.pdf
/Archive/company/filmdistrict legal/1_forms/administrative tools/credits templates/Union Credits Memo/._Union Screen Credit Provision Memo 9-28-11.doc
/Archive/company/filmdistrict legal/1_forms/administrative tools/Credits Templates/._cara_advertising_rules.pdf
/Archive/company/filmdistrict legal/1_forms/administrative tools/Credits Templates/._cara_rating_rules.pdf
/Archive/company/scripts/Black List 2013/Holland, Michigan by Andrew Sodroski.pdf
/Archive/company/tb-lb/projects/hugo/hugo stills/HUGOselects_week7/._.DS_Store

Files for Dropbox Customer B:
/Public/working files/software/SW_DVD5_Office_Professional_Plus_2010w_SP1_W32_English_CORE_MLF_X17-76748/setup.exe

Error : path/restricted_content/

We faced this issue earlier as well and Dropbox resolved something at their end.
Why does this error occur ?

Can you please resolve the issue again.

Thanks,
Gagan

1 Reply

Re: Restricted Content Error Again

Dropboxer

The 'restricted_content' error from the /2/files/download endpoint on the Dropbox API indicates that the file being requested "cannot be transferred because the content is restricted. For example, sometimes there are legal restrictions due to copyright claims."

If you believe you've encountered files that have incorrectly been marked restricted, please open a ticket so support can look into it for you.

Reply
Loading...
API Support

Have a question? Our Dropbox Community is here to help you find an answer!
You won’t have to wait too long for a reply, but why not learn more about the Community while you’re here.

Not the right discussion for you? Find out what else our Community has to say about API Support.

Or, search our Help Center for even more.

Who's talking
Top contributors to this post