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bmcdonald's avatar
bmcdonald
Explorer | Level 3
9 years ago
Solved

Slow response from /list_folder

When calling /2/files/list_folder, whether its on the root or on an empty folder, the response takes about 7-8 seconds.  Requests to other storage providers aren't taking that long, i've done some tests to ensure my network connection is stable.  Is 7-8 seconds the expected response time for this api call, regardless of folder contents?  

  • Greg-DB's avatar
    Greg-DB
    9 years ago
    The plan-based limit shouldn't come in to play here. Any limiting like that would return explicit errors, not slowdowns.

    If you'd like use to investigate this specifically, please open a ticket from the affected account:

    https://www.dropbox.com/developers/contact

    Thanks!

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    That does sound unexpectedly long. There are a variety of factors that will affect this though, besides just the current contents of the specified folder. Have you tried this with different accounts?
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    The plan-based limit shouldn't come in to play here. Any limiting like that would return explicit errors, not slowdowns.

    If you'd like use to investigate this specifically, please open a ticket from the affected account:

    https://www.dropbox.com/developers/contact

    Thanks!

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