Forum Discussion

TheAtanaGroup's avatar
TheAtanaGroup
New member | Level 2
8 years ago
Solved

Can't sync due to low disk space

Very annoying. Dropbox is giving me the 'can't sync due to low disk space' message - this is on a new system with a 1TB drive with 260G available. We have a 50G biz account, and we're using about 4% ...
sync
  • Sanchez's avatar
    Sanchez
    8 years ago
    Hey everyone (TheAtanaGroup & Roryb), 

    We’ll be glad to take a closer look. If you would you like for our team to investigate this further, you can either submit a ticket here, or I can get one going for you from my end. Let me know. 

    Thanks
Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
It is accurate and correct information TheAtanaGroup, but, if thats NOT happening for you as has been requested can you log a ticket and post screenshots.

Remember as well that if your Dropbox folder is not on the main drive (i.e. C usually) it could be one of the two drives thats causing the issue.
Roryb's avatar
Roryb
Explorer | Level 4
8 years ago

It was not accurate for me and it would appear for the earlier poster. There is a lot of space on my chance with a single drive and Dropbox keeps complaining. It would appear that the issue is realted to either the Dropbox cache or the Drive Cache and Dropboxes inability to measure this accurately after a recent update leading to a false warning about low disk space. 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Hence a request to log a ticket if not already done so and post screengrabs. Oh and version numbers help so things can be logged together :)

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