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Cara S.1's avatar
Cara S.1
New member | Level 1
10 years ago

Dropbox keeps asking to reinstall

I upgraded to windows 10 and since then, dropbox keeps asking me to reinstall.  I have tried this in various ways and the request continues.

I have also tried unlinking and linking my personal and business folders.

I don't know it if is actually syncing.  My data is not really being used up and the screen that shows the files that are uploading doesn't seem to change, however the count of indexing, downloading and uploading of files seems to change.  So, is it syncing.  How do I get dropbox to work properly once again.

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  • Cara S.1's avatar
    Cara S.1
    New member | Level 1
    10 years ago

    Thanks very much Rick.

    I have done that with an installer called:  DropboxInstaller.exe which is 674KB.

    While installing, it does downloads, so I am guessing, this is not the full installer then.

    Where would I get the full installer from?

    I have also installed it as administrator.

    I have also opened a ticket so will wait for their response.

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13
    10 years ago

    Ohoh, Dropbox couldn't show me the offline installer... but google found

    [Link to unofficial download location removed]

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 years ago

    Rick,

    Please stop posting links to unofficial download sites. You shouldn't trust any installer that doesn't come from it's original source. With all the viruses, trojans and malware out there (ESPECIALLY the many crypto trojans!), it's just not worth the risk. I've removed the link from your post. Thank you.

    The offline installers for Dropbox can be found in the forum posts for each individual version. Here's the one for the latest stable version.

  • Rick_M's avatar
    Rick_M
    Experienced | Level 13
    10 years ago

    Rich R. , I do not appreciate and will ignore your comments. Just help the OP.

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