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Dropbox not loading folder names

Dropbox not loading folder names

bjn1
New member | Level 2
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Logging in to Dropbox today, I can't see any of the names of my folders. What's going on?

 

 

Screenshot 2023-11-07 at 10.21.36 AM.png

1 Accepted Solution

Accepted Solutions

Nancy
Dropbox Staff
Go to solution

Thanks for posting here, @bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Nancy
Dropbox Staff
Go to solution

Thanks for posting here, @bjn1!

 

Do you see the same thing if you sign out and back in to your Dropbox account? 

 

How about a different browser/incognito mode?

 

Let me know how this goes.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

bjn1
New member | Level 2
Go to solution

Different browser fixed the issue. Not sure what happened, but I could not view the directories with the Brave browser, but could in Firefox.

 

Thanks!

Nancy
Dropbox Staff
Go to solution

Glad to hear that helped!

 

Clearing the cache of your Brave browser, making sure it’s up to date, and disabling any possible plugins may also help.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Nancy Dropbox Staff
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    bjn1 New member | Level 2
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