I cannot rename a file in the Dropbox folder

[DS15]

Good Morning Everyone

hope someone help me.

We use the dropbox from desktop file.

If I tried to re-name the file in the desktop, it doesn't let me change longer ( It used to be okay).

However, if I re-named the file in the Dropbox Website, it let me change the name longer. ( it automatically changed the name in my desktop file too)

Then, I cannot open the file from the desktop until I rename to shorter or copy to additional file to rename shorter.

I want to rename the file in the desktop and open it without rename to shorter.

Can anyone help me to fix the issue?

[Mark]

I assume you are using a Windows device? 

If so that limitation is from Windows itself, not Dropbox. There is a limit on how long file folder paths can be and so if its longer than that it wont sync/open or work etc. There is no way round that except shrinking the whole path (ie. starting at C:\) and seeing what you can rename to make it smaller. 

[DS15]

HI Mark

Yes we are using Window. but my question is, we used to rename to certain length?. but now it doesn't let us rename even certain length

Thank you for your help

[Hannah]

Hey @DS15, like Mark mentioned, there is a limitation to how long a file or folder path can be.

If you move the files somewhere higher in the folder hierarchy, you should be able to rename it.

For more info on naming files, you can see this article.