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409 error with list_shared_links and business account

Explorer | Level 4

Hi - We are getting the following error:

{"error_summary": "path/not_found/", "error": {".tag": "path", "path": {".tag": "not_found"}}}

When calling the:

https://api.dropboxapi.com/2/sharing/list_shared_links

Endpoint from a business account. It's not erroring with a normal/free user.

Is there something I am missing here? What would the set of API calls be to get the list of shared links for a user to cover all user types?

10 Replies 10
Highlighted

Re: 409 error with list_shared_links and business account

Dropboxer
Dropboxer

The /2/sharing/list_shared_links endpoint is the right API endpoint for listing the shared links owned by a user, regardless of account type. 

 

The 'path/not_found' error indicates that there was nothing found at the path specified in the API call via the "path" parameter though. Double check that you're supplying a correct path value for that account. 

 

Note that if you're trying to access the contents of a "team space" though, you will need to configure the API call accordingly. Please refer to the Namespace Guide for information on doing so.

Highlighted

Re: 409 error with list_shared_links and business account

Explorer | Level 4

Hi - I am not specifying a path parameter, so as per the docs:

If no path is given, returns a list of all shared links for the current user.

Shouldn't this return everything for that current user?

Highlighted

Re: 409 error with list_shared_links and business account

Dropboxer
Dropboxer

Thanks for the information! Yes, if you're not supplying the path parameter at all, it should list all of the shared links for that account. Getting a 'path/not_found' in that case is unexpected, so we'll look into it.

Highlighted

Re: 409 error with list_shared_links and business account

Dropboxer
Dropboxer

Also, if you can share several 'X-Dropbox-Request-Id' response header values for these unexpected failures, that would be helpful. Thanks in advance! 

Highlighted

Re: 409 error with list_shared_links and business account

Explorer | Level 4

Hi - great thanks. Here are a few headers as requested - they are all for the same account/request though as we only have the one test business account:

X-Dropbox-Request-Id: 4441335fbdddd5ccdff074a90fda0f1c
X-Dropbox-Request-Id: adb429f3aaafb238c1ccf36347ed3ead
X-Dropbox-Request-Id: f8153e46e014701e5e513629791a238c
Highlighted

Re: 409 error with list_shared_links and business account

Dropboxer
Dropboxer

Thanks! That's helpful. We're looking into it. I'll follow up here once I have an update on this.

Highlighted

Re: 409 error with list_shared_links and business account

Explorer | Level 4

Hi - Did you manage to look into this? Is there any update?

 

Thanks!

Highlighted

Re: 409 error with list_shared_links and business account

Dropboxer
Dropboxer

This is still open with engineering, but I don't have an update on this yet. I'll let you know once I do.

Highlighted

Re: 409 error with list_shared_links and business account

Explorer | Level 4

OK thanks - I guess I'll just have to periodically check back and chase.

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