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Mark R.5's avatar
Mark R.5
Helpful | Level 5
8 years ago

API v1 Turn Off Time

I know it is available till 28th Sep (today), but it would be nice to know what time it will actually be turned off so I can start to monitor any issues.
API
vickiADK's avatar
vickiADK
New member | Level 2
8 years ago

I am not a developer - I have a Dropbox plus. One of my team members just received the v1_retired error message when attempting to save something in Dropbox. Sounds like her version has not migrated. None of us are "developer-savvy" so what do we do??? I have advised her to uninstall Dropbox and reinstall it. Is there something else that we should be doing?

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

vickiADK If you or a team member receive this error message, it indicates that the third party app you're using is still using the now-retired API v1. (This is unrelated to the official Dropbox client itself, so re-installing that won't help.)

 

If you're not the developer of the app, you'll need to contact them and request an updated version of the app that uses API v2 instead. They can contact us and request an extension for access to API v1 if necessary.

About Dropbox API Support and Feedback

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