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test0071's avatar
test0071
Explorer | Level 4
7 years ago

Admin cannot delete paper doc created by team member

I am having dropbox business standard plan. I am trying to delete a paper doc created by a team member using API hwowver getting error as insufficient permission. Is it possible only using advanced p...
API
  • saritafurtado's avatar
    saritafurtado
    Explorer | Level 3
    7 years ago

    Even the doc owner gets same message. I created paper doc from api explorer and tried to delete doc using 

    POST https://api.dropboxapi.com/2/paper/docs/permanently_delete api

    This is the error

    {
    "error_summary": "insufficient_permissions/..",
    "error": {".tag": "insufficient_permissions"
    }

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      saritafurtado I just tried creating and then deleting the newly created Paper document, using /2/paper/docs/create and /2/paper/docs/permanently_delete, respectively, in the API v2 Explorer, and it worked as expected.

      Can you double check that you are using the correct access token and doc ID for the /2/paper/docs/permanently_delete call?

      If so, please open an API ticket with more details so we can look into it specifically for you.

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