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Admin cannot delete paper doc created by team member

Explorer | Level 4

I am having dropbox business standard plan. I am trying to delete a paper doc created by a team member using API hwowver getting error as insufficient permission. Is it possible only using advanced plan?

 

 

4 Replies 4
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Re: Admin cannot delete paper doc created by team member

Super User II
Super User II
I'm moving your post to the API forum (https://www.dropboxforum.com/t5/Developer-Community-API-Support/ct-p/101000041) where you'll find much better help

 


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Re: Admin cannot delete paper doc created by team member

Dropboxer
Dropboxer
It sounds like you're referring to the issue you posted about here:

https://www.dropboxforum.com/t5/API-Support-Feedback/Paper-delete-for-business-account/m-p/286237#M1...

Only the doc owner can perform that, regardless of plan.
Highlighted

Re: Admin cannot delete paper doc created by team member

Explorer | Level 3

Even the doc owner gets same message. I created paper doc from api explorer and tried to delete doc using 

POST https://api.dropboxapi.com/2/paper/docs/permanently_delete api

This is the error

{
"error_summary": "insufficient_permissions/..",
"error": {".tag": "insufficient_permissions"
}

Highlighted

Re: Admin cannot delete paper doc created by team member

Dropboxer
Dropboxer

@saritafurtado I just tried creating and then deleting the newly created Paper document, using /2/paper/docs/create and /2/paper/docs/permanently_delete, respectively, in the API v2 Explorer, and it worked as expected.

Can you double check that you are using the correct access token and doc ID for the /2/paper/docs/permanently_delete call?

If so, please open an API ticket with more details so we can look into it specifically for you.

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