Re: Admin cannot delete paper doc created by team member

test0071 · ‎07-26-2018

I am having dropbox business standard plan. I am trying to delete a paper doc created by a team member using API hwowver getting error as insufficient permission. Is it possible only using advanced plan?

Mark · ‎07-26-2018

I'm moving your post to the API forum (https://www.dropboxforum.com/t5/Developer-Community-API-Support/ct-p/101000041) where you'll find much better help 🙂

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Greg-DB · ‎07-26-2018

It sounds like you're referring to the issue you posted about here:

https://www.dropboxforum.com/t5/API-Support-Feedback/Paper-delete-for-business-account/m-p/286237#M1...

Only the doc owner can perform that, regardless of plan.

saritafurtado · ‎10-29-2018

Even the doc owner gets same message. I created paper doc from api explorer and tried to delete doc using

POST https://api.dropboxapi.com/2/paper/docs/permanently_delete api

This is the error

{
"error_summary": "insufficient_permissions/..",
"error": {".tag": "insufficient_permissions"
}

Greg-DB · ‎10-29-2018

@saritafurtado I just tried creating and then deleting the newly created Paper document, using /2/paper/docs/create and /2/paper/docs/permanently_delete, respectively, in the API v2 Explorer, and it worked as expected.

Can you double check that you are using the correct access token and doc ID for the /2/paper/docs/permanently_delete call?

If so, please open an API ticket with more details so we can look into it specifically for you.