cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot login from Windows 10 phones

Highlighted

Cannot login from Windows 10 phones

Explorer | Level 3

The app uses dropbox-sdk-dotnet, works ok on Windows 10 PC, stuck on login screen on Windows 10 phones (same code). It worked for years, looks like the issue appeared just days ago.

6 Replies 6
Highlighted

Re: Cannot login from Windows 10 phones

Dropboxer

Thanks for the report! To help us investigate, please let me know:

  • the full URL of the page where you're seeing this issue
  • the full name and version number of the browser(s) installed on the device(s) where you're seeing this issue
  • what, if any, error or output you get on the page or in the JavaScript console

Thanks in advance! 

Highlighted

Re: Cannot login from Windows 10 phones

Explorer | Level 3

Hi Greg,

There is no URL visible, it is a fullscreen page that is loaded when app tries to sign in via API. In the code I can see

https://www.dropbox.com:443/oauth2/authorize?response_type=token&client_idvalid_client_id_here#&redi...

Windows 10 Mobile 10.0.15254.547

I connect using source code from https://github.com/dropbox/dropbox-sdk-dotnet, no errors, just stuck.

DropboxStuck.png

Highlighted

Re: Cannot login from Windows 10 phones

Dropboxer

Thanks! We'll look into it.

Highlighted

Re: Cannot login from Windows 10 phones

Dropboxer

@VitalyK Can you try again and let me know if you're still seeing this? Thanks in advance! 

Highlighted

Re: Cannot login from Windows 10 phones

Explorer | Level 3

Hi Greg, unfortunatelly the issue is still there, latest Windows 10 Mobile 10.0.15254.552

Highlighted

Re: Cannot login from Windows 10 phones

Dropboxer

Thanks for letting me know. I'll follow up here once I have an update.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?