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Cannot login from Windows 10 phones

Cannot login from Windows 10 phones

VitalyK
Explorer | Level 3

The app uses dropbox-sdk-dotnet, works ok on Windows 10 PC, stuck on login screen on Windows 10 phones (same code). It worked for years, looks like the issue appeared just days ago.

6 Replies 6

Re: Cannot login from Windows 10 phones

Greg-DB
Dropbox Staff

Thanks for the report! To help us investigate, please let me know:

  • the full URL of the page where you're seeing this issue
  • the full name and version number of the browser(s) installed on the device(s) where you're seeing this issue
  • what, if any, error or output you get on the page or in the JavaScript console

Thanks in advance! 

Re: Cannot login from Windows 10 phones

VitalyK
Explorer | Level 3

Hi Greg,

There is no URL visible, it is a fullscreen page that is loaded when app tries to sign in via API. In the code I can see

https://www.dropbox.com:443/oauth2/authorize?response_type=token&client_id=#valid_client_id_here#&re...

Windows 10 Mobile 10.0.15254.547

I connect using source code from https://github.com/dropbox/dropbox-sdk-dotnet, no errors, just stuck.

DropboxStuck.png

Re: Cannot login from Windows 10 phones

Greg-DB
Dropbox Staff

Thanks! We'll look into it.

Re: Cannot login from Windows 10 phones

Greg-DB
Dropbox Staff

@VitalyK Can you try again and let me know if you're still seeing this? Thanks in advance! 

Re: Cannot login from Windows 10 phones

VitalyK
Explorer | Level 3

Hi Greg, unfortunatelly the issue is still there, latest Windows 10 Mobile 10.0.15254.552

Re: Cannot login from Windows 10 phones

Greg-DB
Dropbox Staff

Thanks for letting me know. I'll follow up here once I have an update.

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    VitalyK Explorer | Level 3
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