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Create File via API Not Working (or very very slow)

Create File via API Not Working (or very very slow)

willh
Explorer | Level 3

We've been using the Dropbox API for a number of years (v2) with no issues.

 

Today I have some users reporting that files are not being created in their Dropbox Folders.

 

I have run a test and I get the expected response

 

{".tag": "async_job_id", "async_job_id": "--cut--"}

However the file does not show, we are talking about very small text files, they usually show in a matter of seconds - they are used to trigger label printing for shipping.

 

If I make a call on the async_job_id to get the status, I just get "in_progress"

 

Can anyone advise if there are any known issues today, or any changes that have been released which could have affected this?

 

We are using a Private App, Full Dropbox permission, with No expiration on the tokens. The token has the permissions for 'files.content.write'.

 

3 Replies 3

Greg-DB
Dropbox Staff

This looks like an issue on our side. We're looking into it. I'll follow up here once I have an update on this for you.

Greg-DB
Dropbox Staff

This should be fixed now. Please try again and let me know if you're still seeing any issues. Thanks again for the report!

willh
Explorer | Level 3

Hey Greg

 

I appreciate your responses, and that you guys confirmed it was an issue on your end.

 

Thank you!

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    willh Explorer | Level 3
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    Greg-DB Dropbox Staff
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