Forum Discussion

James_T's avatar
James_T
Helpful | Level 6
3 years ago

Dropbox Embedder stopped working, even the example on Dropxbox.com

The folder view of the Dropbox embedder stopped working today on my website. Just says "Something went wrong".

I went to Embedder Documentation - Developers - Dropbox - and the same is happening there also (bottom of page, before "Removing the Embedder"). Tried Edge and Chrome based browsers. Same issue also on my phone.


 

9 Replies

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the report! We'll look into it and I'll follow up here once I have an update.

  • CJason's avatar
    CJason
    Helpful | Level 5
    3 years ago
    I have the same problem.

    Following this thread.
  • Mediajedi's avatar
    Mediajedi
    Explorer | Level 3
    3 years ago

    Same issue here. I posted yesterday to the community with no response yet. I am hoping someone fixes this. I will be following this thread thanks.

  • nishu-pixofix's avatar
    nishu-pixofix
    Explorer | Level 4
    3 years ago

    hi, i'm facing the exact same issue and it's been almost a day. so wondering if there's anything needed to do from our side or not to mitigate the issue, thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    nishu-pixofix There's nothing you should do to work around or mitigate the issue. The team is working on resolving it on our side.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Yes, this should be working again now.

  • nishu-pixofix's avatar
    nishu-pixofix
    Explorer | Level 4
    3 years ago

    Hello again Greg-DB,

    I was wondering, in case something goes wrong, is it possible to detect that from my end programmatically?

    i mean if i can somehow understand if the embedded content is loaded successfully or not (via javascript or something), then maybe i can just show the link instead for clicking on it to go directly to dropbox in case embedder view is not working.

    Thanks in advance!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    nishu-pixofix No, the Embedder doesn't offer a way to programmatically detect error cases like that, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.

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