Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Doceave's avatar
Doceave
New member | Level 2
7 years ago

File synchronization with the Apps folder not working

Hi there.   I have a security camera running on a Raspberry Pi which takes photos of motion and uplaods these to a DropBox folder via the DropBox API.    The system has generated in excess of 20 ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Doceave It sounds like the API portion of this is working properly, i.e., the uploads via the API completed successfully, so I'm afraid I can't offer too much help here in the API forum.

 

For reference, app folders should sync to your connected devices just like any other folder in your account. If you're not seeing the syncing working properly (e.g., files seen on dropbox.com aren't syncing to your devices), please contact support for help troubleshooting the syncing issue on your account:

 

https://www.dropbox.com/support 

 

There are also some help center articles that can help with troubleshooting such issues:

 

https://www.dropbox.com/help/syncing-uploads/files-update-issues 
https://www.dropbox.com/help/syncing-uploads/files-not-syncing 

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!