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softwaremedicalshare's avatar
softwaremedicalshare
New member | Level 2
5 years ago
Solved

JAVA API Shared Link Access Denied

Hi,   Have a JAVA application that uploads files to Dropbox, suddenly having a [Exception in 2/sharing/create_shared_link_with_settings: "access_denied" ] when trying to get the shared link. This...
API
  • softwaremedicalshare's avatar
    softwaremedicalshare
    5 years ago

    I just finish a phone call with support. it was not issue with banning or permissions, it was a downloading "bandwidth" issue of the account (not a file) so I think dropbox api should  address in better way the problem issue.

     

    Thanks for your help!

  • softwaremedicalshare's avatar
    softwaremedicalshare
    New member | Level 2
    5 years ago

    Hi @Greg-DB, 

     

    The issue you address sound more like a "banned link" i mean, something that existed before and suddenly it is banned for the reasons described in the link provided. The issue right now is that I cannot create new links for new files.

     

    Thanks anyway

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago

      softwaremedicalshare The link ban I referred to does apply to the functionality you're trying to use. I recommend contacting support if you have questions about the status of your account.

    • softwaremedicalshare's avatar
      softwaremedicalshare
      New member | Level 2
      5 years ago

      I just finish a phone call with support. it was not issue with banning or permissions, it was a downloading "bandwidth" issue of the account (not a file) so I think dropbox api should  address in better way the problem issue.

       

      Thanks for your help!

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