cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Slow Upload Speeds with Integration API

Slow Upload Speeds with Integration API

zach5589
New member | Level 2

Transmit, GoodSync, Synology Cloudsync -- third party applications that transfer via DB's API, will see sub 100mbps upload speeds. Using the dropbox desktop app, I'm seeing close to 1,000mbps. Multiple systems all show same results. Is dropbox intentionally throttling connections inbound to their 3rd party API?  

1 Reply 1

Greg-DB
Dropbox Staff

No, Dropbox does not intentionally throttle the connections from third party apps. Note though that your connection speed to Dropbox depends on a number of different factors, which can vary over time, such as the routing you get between your ISP/device/app and our servers. Sometimes resetting or retrying your connection gets you a different route and better speeds, but that is outside of our control. Some ISPs also throttle sustained connections so if you see an initial high connection speed followed by lower speeds, that could be the reason.

 

It will also depend on the implementation of the third party application. The official Dropbox desktop app is custom built to optimize the connection to the Dropbox servers so it may not a good comparison for third party applications. Dropbox does offer a Performance Guide that developers of third party applications can refer to for information on how to optimize upload operations though.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
What do Dropbox user levels mean?