cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Support for DropBox Bussiness

Support for DropBox Bussiness

alextanalextan
Explorer | Level 3

Hi all.

I need to add support for Dropbox Business in our existing integration. And I have to switch the existing Dropbox app from the access permissions model to utilizing scopes.

 

I want to make sure that I don't have to create new app for that and I can use my existing app. 

Thanks in advance for your replies!

7 Replies 7

Hannah
Dropbox Staff
Hey @alextanalextan, welcome to our Community!

Would you mind clarifying what you'd like to do? Would you like to upgrade to Dropbox Business to have live support available?

And can you please elaborate on what you'd like to do with the Dropbox app a bit more?

Thanks!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

alextanalextan
Explorer | Level 3

Hi @Hannah. Thanks for the quick response.

 

Currently, we have integration with Dropbox in our product, which allows our users to watch/add files from/to Dropbox within our product. We have users who use Dropbox Bussiness, but the application we have registered doesn't allow them to get benefits of Dropbox Bussiness for example watch team folders.

Now we want to add some scopes (Team_data.member, Team_data.team_space), by which users can allow our product to get their team folders for them.

 

The question here is that can we still use our existing registered application?

Thank you.

P. S.  Sorry if I have chosen the wrong group for the question.

Jay
Dropbox Staff
Hi @alextanalextan, are you referring to using the Dropbox API with an app or service you created yourself?

If so, I can move this thread to the appropriate forum.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

alextanalextan
Explorer | Level 3

Hi Jay, yes we have a registered app and use its clientID and clientSecret for our flow.

Jay
Dropbox Staff
Thanks for the info, your post is now in the API forum for more appropriate assistance on this matter!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

tahsini
Dropbox Staff

Yes you can upgrade your permissions to include team scopes and this will not require creating a new app. Adjusting scopes and permissions for your application will require users to re-authorize the app.

 

Additionally, please keep in mind that usage of the Business API by your app will now require it being authorized by a Team Admin instead of individual users. 

 

You can also review our blog post on migrating permissions and tokens here.

Greg-DB
Dropbox Staff

@alextanalextan It's also worth noting that if you just want to access the contents of team folders/spaces, you don't actually need to add "team" scopes to your app. An app with the individual user scopes, such as files.content.read, can be connected to Business and non-Business accounts alike. You don't need team_data.member or team_data.team_space to access team files/folders, for example, to download a file. You can see which scope is required for each endpoint in the documentation. I also recommend reading the Team Files Guide for information on how to access team folders/spaces.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    tahsini Dropbox Staff
  • User avatar
    Jay Dropbox Staff
  • User avatar
    alextanalextan Explorer | Level 3
What do Dropbox user levels mean?