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I have few Dropbox Business Advanced Plans and I've noticed that team log events on download activities suddenly stopped arriving on several accounts, while events on all other activities arrive properly. I query the events using RestAPI with the following request:
URL: https://api.dropboxapi.com/2/team_log/get_events
Method: POST
Headers: Authorization Token Header, Content Type JSON
Params: time - with the following format - yyyy-MM-dd'T'HH:mm:ss'Z'
(usually quering events that happened a minute ago)
Edit:
I also checked the Activity tab in my Admin console(https://www.dropbox.com/team/admin/activity) and I just don't see any download activities arrive.
Has anything changed regarding download activities?
Thanks.
The first thing that comes to mind is that "Standard" Business plans don't get file events in the audit log. You mentioned that you have "Advanced", but can you double check that it hasn't been changed to Standard?
Otherwise, please open an API ticket so we can check on this specifically for you. The following information would be helpful:
The first thing that comes to mind is that "Standard" Business plans don't get file events in the audit log. You mentioned that you have "Advanced", but can you double check that it hasn't been changed to Standard?
Otherwise, please open an API ticket so we can check on this specifically for you. The following information would be helpful:
Hi Greg,
Now I have the same problem with folder download activities, I've opened another API ticket. Just wanted to let you know on this forum as well. Ticket id: #10097374.
Thanks for the note! We've received your ticket and will follow up with you there.
Hi there!
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