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Forum Discussion
User can not see shared files from 3rd party integration
Issuu integrated Dropbox online storage natively in the UI for document upload. So, an Issuu user can select to directly access their Dropbox files and upload directly into Issuu.com from Dropbox.com...
As a user on Issuu.com, you can access 3rd party files online. There is an integration with Dropbox, and when we access the dropbox files, some shared files are not listed.
Repro steps:
- User with Professional account shares Word file.
- User with free account can see the shared Word file in Dropbox.com
Expected result:
3. Free user can see the shared Word file on issuu.com.
Actual result:
3. Free user can only see their own dropbox files on Issuu.com but cannot see the shared Word file on issuu.com.
Greg-DB
Dropbox Community Moderator
Dropbox Community ModeratorThanks for following up with the additional information. For reference, there are a few different types of sharing on Dropbox, and it sounds like you're referring to the type of individual file sharing where the recipient can access the shared file on the Dropbox web site, e.g., at https://www.dropbox.com/share/recents , but where the file isn't added to their account's file listing itself. Likewise, the recipient won't be able to see such shared files in the Dropbox Chooser. I'll pass this along as a feature request, but I can't promise if or when that might be implemented though.
For comparison, "shared folders" get "mounted" in the recipient's account, and would be accessible via the Chooser.
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