Zoom to Dropbox integration not working

Hi Kathryn Jones - sorry to hear about this.

Can you please provide some additional information about the issue you're having and/or send us a screenshot of the error or the last screen you can get to?

Thank you!

I am not able to send a screen shot of the error, just inform you that it is the same issue that occurred in 2024 when Dropbox stopped processing the zoom integration to store recordings. There was information that this integration had been depreciated.
Then like now, it just stopped integrating without warning. It was reinstated days later upon 1 customer taking action to gather names for those wanting this feature reinstated.

Today I disconnected zoom app to reconnect in hopes to 'kick start' the integration again however to my surprise Zoom no longer appears in the app menu to connect.

I rely heavily on this integration.

Please help

FYI
https://www.dropboxforum.com/discussions/101001017/dropbox-integration-with-zoom-deprecated-/750604/replies/751135

I have the same issue. No recordings from Zoom are being transferred to Dropbox. In fact, I tried to disconnect the Zoom app from Dropbox and reconnect it, but I can’t find it in the App Center anymore.

Hi Kathryn Jones​ & simonbands​,

Thanks for letting us know, could you try adding Zoom from this link?

https://www.dropbox.com/landing/zoom

Let me know how you get on.

Thank you Neal, this has restored the connection of the Zoom app, however the automation of the recordings still does not work.

Hi Kathryn Jones​!

Thank you for confirming and apologies for the inconvenience.

I've reached out to the team in charge of this to find out what's going on, they are aware of the issue and hopefully I'll be able to give you some answers very soon.

Thank you for your patience! 

I believe this is expected behaviour  as it has been deprecated: Dropbox Integration with Zoom deprecated. | The Dropbox Community 

Hi Kathryn Jones​ & simonbands​,

Can you confirm really quickly that in "Edit settings for Zoom” (1st screenshot) and then in the pop up screen (2nd screenshot) you have checked the box and clicked Update?

Hey Mark​,

Thanks for weighing in! The Zoom integration was actually reinstated shortly after that, making this all even more confusing!

Check out this reply on that thread and I've also confirmed internally as well.

Hi Kathryn Jones and simonbands, I've sent you individual emails, please could you reply to them when you get a chance?