Forum Discussion

Kathryn Jones's avatar
Kathryn Jones
Helpful | Level 6
2 months ago
Solved

Zoom to Dropbox integration not working

Has the zoom to dropbox integration been affected by changes again?
Third Party Integrations
  • Neal's avatar
    Neal
    2 months ago

    Thank you simonbands​ & Kathryn Jones​ for getting back to me so quickly.

    While it's a shame that did not work, that rules out a lot for us and was worth a shot.

    As I mentioned previously, our team is currently working on getting the integration back up and running. I'll provide an update as soon as I have any news.

Kathryn Jones's avatar
Kathryn Jones
Helpful | Level 6
2 months ago

I am not able to send a screen shot of the error, just inform you that it is the same issue that occurred in 2024 when Dropbox stopped processing the zoom integration to store recordings. There was information that this integration had been depreciated.
Then like now, it just stopped integrating without warning. It was reinstated days later upon 1 customer taking action to gather names for those wanting this feature reinstated.

Today I disconnected zoom app to reconnect in hopes to 'kick start' the integration again however to my surprise Zoom no longer appears in the app menu to connect.

I rely heavily on this integration.

Please help

FYI
https://www.dropboxforum.com/discussions/101001017/dropbox-integration-with-zoom-deprecated-/750604/replies/751135

 

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