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hepochen's avatar
hepochen
New member | Level 2
8 years ago

Webhooks not work

Since 2017-4-27 01:38 UTC, the Dropbox Webhooks not worked any more.

 

But the other API looks like normal.

 

 

6 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    We're looking into it. Apologies for the inconvenience.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    We've had our engineers working on this and the good news is the problem has been fixed. The backlog is being processed now.

    My apologies again for any inconvenience this caused.
  • corbibond88's avatar
    corbibond88
    New member | Level 2
    8 years ago

    Thanks for the quick response. Can I put in a request to update the status page when an issue like this occurs :) ? I checked the status page and never saw an update. I eventually found this post while I was in the process of submitting a ticket. 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Thanks! I'm sending this request along to the team.
  • funnyrabbit2's avatar
    funnyrabbit2
    Explorer | Level 3
    8 years ago

    I'm testing webhooks right now. I'm looking at my access_log file. I found the challenge request but no POST request is logged after my files are changed.

     

    Is the webhook service normalized already or should I wait a little bit more to continue my testing.

     

    Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Webhooks are being sent now, but the service hasn't caught up on the backlog yet, so there will be still some delay.

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