Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

saarbeli's avatar
saarbeli
Explorer | Level 3
8 years ago

download file of another user in my team

Hi,

 

I'm tryring to use the endpoint "files/download" to download content of another user in my team. Even if I'm using the header "Dropbox-API-Select-Admin" and the namespace root of the user, I get in response 409 with the message "path/not_found..".

 

Any idea why? And there is another way to download file's content of another user?

 

Thanks

3 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    Using /2/files/download is the correct way to download file content. I just tried this, and it is working properly for me. Can you double check that you have the correct path? This error should just indicate that there was nothing found at that path for that user. You can use /2/files/list_folder[/continue] to list items.

  • test9's avatar
    test9
    Explorer | Level 3
    8 years ago

    It works when the file is in my account.

    However, when I try to download file that is in someone else account, using admin permission (Dropbox-API-Select-Admin) with admin id, I get an error

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago
    Is the path correct for their account? They may have a different folder structure. I recommend using list_folder to inspect the folder structure first. (E.g., if you use the "" path, an empty string, you can list the root folder.)

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!