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error not showing at embed

error not showing at embed

matteoflamantes
New member | Level 2

hi since this morning all my links embedded in my website cannot be viewed. they end with raw=1

they always have been working, what has happened? is it bug?

15 Replies 15

matteoflamantes
New member | Level 2

hi, did you solve the problem? Since September I have embedded links in my website, with final raw=1

sine yesterday it doesn't work any more. 

 

how have you solved?

Greg-DB
Dropbox Staff

It looks like you may be experiencing a new/different issue, so I've moved your posts here. Can you share the steps/code to reproduce the issue you're seeing, as well as any error or unexpected output you're getting? Thanks in advance!

matteoflamantes
New member | Level 2

yes sure. My links work if I share direct link.

for instance this https://www.dropbox.com/s/n6vzvbs1dj7xk44/24_04_23%20dance%20fitness%20bailar%20contigo%20compr.mp4?...

 

I put the link in every Wordpress website to embedd it, as always, with raw=1 final instead of dl=0

and videos can't be played. we see a black screen

 

you can go into our website www.onlinedancefitness.com/area-liberty 

first video (video introduttivo) doesn't work any more, as all other videos

ktomczak
New member | Level 2

Hi, I have the same problem since morning.

Greg-DB
Dropbox Staff

Thanks, that's helpful. We're looking into it. I'll follow up here once I have an update on this.

matteoflamantes
New member | Level 2

thank you 

andrijaFlowNinja
New member | Level 2

Hi i have same problem on my client site, and we need fast fix because site is live. Do we know what can cause this? Or is it something that Dropbox support need to fix it? 

Greg-DB
Dropbox Staff

@andrijaFlowNinja This appears to be an issue on the Dropbox servers so we'll need to fix it on our side. We're working on it and I'll reply here once I have news.

andrijaFlowNinja
New member | Level 2

Thank you for fast response. Hope you fix it soon. 

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