file upload issue API from zoho crm

[Mohanraj_M_Roftr]

Hi,
I trying to upload a file from Zoho CRM to Dropbox one of the user account's folders.
I used the URL: https://content.dropboxapi.com/2/files/upload.
Receive error response message from Dropbox is:

• {"responseText":{"error_summary":"path/conflict/file/","error":{".tag":"path","reason":{".tag":"conflict","conflict":{".tag":"file"}},"upload_session_id":"pid_upload_session:ABIG_P0eMxdZIaaCloYJKBn_VepBY04lDK8haxhLWs-jkhq8aw"}},"responseHeader":{"date":"Fri, 27 Oct 2023 06:22:05 GMT","server":"envoy","transfer-encoding":"chunked","vary":"Accept-Encoding","x-dropbox-response-origin":"far_remote","x-dropbox-request-id":"5520325a92ea4040baa949110eee8eeb","strict-transport-security":"max-age=31536000; includeSubDomains; preload","content-security-policy":"sandbox allow-forms allow-scripts","x-content-type-options":"nosniff","x-robots-tag":"noindex, nofollow, noimageindex","content-type":"application/json","cache-control":"no-cache","accept-encoding":"identity,gzip"},"responseCode":409}
  
  I have asked to Zoho CRM support and they said to disuss to Dropbox.
  Can please provide me solution for this issue.

[Здравко]

Hi @Mohanraj_M_Roftr,

In short, that error message means that on the path, where you are trying to finish your upload, is already an existing file and your call parameters don't allow such situation. You may change another place to upload your file or another file name to avoid the conflict. Also selecting overwrite mode to replace the existing file is a way. A reason may be wrong revision within your parameters too.

In all cases you don't need to upload the file again, but only finishing already uploaded file (identifiable with its session id) in a correct way.

Hope this gives direction.