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insufficient_permissions error in paper doc api

insufficient_permissions error in paper doc api

saritafurtado
Explorer | Level 3

Hi,

 

I am retreiving a list of docs using docs/list api. Then Im using the doc id to download and get folder info with docs/download and docs/get_folder_info apis respectively. All the doc ids from the list gives me result for download and folder info except one. Any doc api I call with this doc id gives me below error.

{
  "error_summary": "insufficient_permissions/...",
  "error": { ".tag": "insufficient_permissions" } }

 

I am using user endpoint to run these apis.

12 Replies 12

Re: insufficient_permissions error in paper doc api

Greg-DB
Dropboxer
Can you share the code and output for these calls so we can look into it? (Just make sure to redact your access token of course.) If you'd prefer to share privately, you can do so here: https://www.dropbox.com/developers/contact Thanks in advance!

Re: insufficient_permissions error in paper doc api

saritafurtado
Explorer | Level 3

Please find below apis

 

------------------------- Doc list api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/list \
  --header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
  --header 'Content-Type: application/json' \
  --data '{}'

Response
{
  "doc_ids": [
    "fxbhYXaJ5wxyCeV2L39Ja",
    "r8zJPDpkgjabrHVGYgTjX",
    "GRi9LK2cRsWaliZKx1v0Z",
    "sw1OEbgdSwotOEyzHp6Su",
    "iSveJlpz5YLCMgSsiXXIw",
    "VD8IN6mL544zImoDgFSzq",
    "CrHcbZu2mBZZ1CTLQvPlC",
    "f3iZK1HysnBhJpRWgssMI",
    "rmvs7XWXwugR8H0Hz10rZ",
    "abDU3F4134OqCdEDi808e",
    "ODRcDwu5MF3ihzYkZLIxG",
    "cMTTtjYSLSukyH0eyrXBo",
    "hipH6jsblaRFkjlYwbF6u"
  ],
  "cursor": {
    "value": "ABUCTjUnw1F++PWiP8wa1X426ZG/m0rJAnz0C6Y01u93hFsjAsIg63UQL2O7sddVUEjy2l2XA8jqfjVqCdJkYySmJ3wkIorsEavdT/RB8Mas6QvWp8HE7ELDLe57XuxgIjM+5oJzLW1q43fqOIpezjeJx0iu9pDIz+LhA6LPJxt05dX7+wsteWQAPwTMq9svhcAhCTLKhoCZksvI/ofJ+LRIDzkhp6LKNbYNE8UnRPnyE8fCQjAMsm2O8VajjjaSTeld/z9SOuEvB+N0s7VtGMat8q+BLFN9/baUDnuuL6tpTDAXX+O8IapG95DBR/3M+JHMyxByxZ0J7kuZJ5nJaog6",
    "expiration": "2018-07-31T04:32:55Z"
  },
  "has_more": false
}

------------------------- Doc download api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/download \
  --header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
  --header 'Dropbox-API-Arg: {"doc_id":"fxbhYXaJ5wxyCeV2L39Ja","export_format":{".tag":"markdown"}}'

Response:

{
  "error_summary": "insufficient_permissions/.",
  "error": {
    ".tag": "insufficient_permissions"
  }
}

Re: insufficient_permissions error in paper doc api

Greg-DB
Dropboxer
Thanks! We're looking into it.

Re: insufficient_permissions error in paper doc api

saritafurtado
Explorer | Level 3
Any update on the issue?

Re: insufficient_permissions error in paper doc api

Greg-DB
Dropboxer
I don't have an update on this yet. I'll follow up here once I do.

Re: insufficient_permissions error in paper doc api

saritafurtado
Explorer | Level 3

Hi,

 

We are still not able to understand the error of insufficient_permission. Please could you check the issue?

Re: insufficient_permissions error in paper doc api

Greg-DB
Dropboxer

I don't have any news on this yet. I'll let you know when I do.

Re: insufficient_permissions error in paper doc api

carlos2018
New member | Level 2

I'm having the same issue with a few documents. I don't know the root cause but I've noticed that the documents that error are pretty old, I've created a few new ones and those seem to work fine.

Re: insufficient_permissions error in paper doc api

schemacs
New member | Level 2

I have the same issue, even after I reset the oauth keys.

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