insufficient_permissions error in paper doc api

[saritafurtado]

Hi,

I am retreiving a list of docs using docs/list api. Then Im using the doc id to download and get folder info with docs/download and docs/get_folder_info apis respectively. All the doc ids from the list gives me result for download and folder info except one. Any doc api I call with this doc id gives me below error.

{
  "error_summary": "insufficient_permissions/...",
  "error": { ".tag": "insufficient_permissions" } }

I am using user endpoint to run these apis.

[Greg-DB]

Can you share the code and output for these calls so we can look into it? (Just make sure to redact your access token of course.) If you'd prefer to share privately, you can do so here: https://www.dropbox.com/developers/contact Thanks in advance!

[saritafurtado]

Please find below apis

------------------------- Doc list api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/list \
  --header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
  --header 'Content-Type: application/json' \
  --data '{}'

Response
{
  "doc_ids": [
    "fxbhYXaJ5wxyCeV2L39Ja",
    "r8zJPDpkgjabrHVGYgTjX",
    "GRi9LK2cRsWaliZKx1v0Z",
    "sw1OEbgdSwotOEyzHp6Su",
    "iSveJlpz5YLCMgSsiXXIw",
    "VD8IN6mL544zImoDgFSzq",
    "CrHcbZu2mBZZ1CTLQvPlC",
    "f3iZK1HysnBhJpRWgssMI",
    "rmvs7XWXwugR8H0Hz10rZ",
    "abDU3F4134OqCdEDi808e",
    "ODRcDwu5MF3ihzYkZLIxG",
    "cMTTtjYSLSukyH0eyrXBo",
    "hipH6jsblaRFkjlYwbF6u"
  ],
  "cursor": {
    "value": "ABUCTjUnw1F++PWiP8wa1X426ZG/m0rJAnz0C6Y01u93hFsjAsIg63UQL2O7sddVUEjy2l2XA8jqfjVqCdJkYySmJ3wkIorsEavdT/RB8Mas6QvWp8HE7ELDLe57XuxgIjM+5oJzLW1q43fqOIpezjeJx0iu9pDIz+LhA6LPJxt05dX7+wsteWQAPwTMq9svhcAhCTLKhoCZksvI/ofJ+LRIDzkhp6LKNbYNE8UnRPnyE8fCQjAMsm2O8VajjjaSTeld/z9SOuEvB+N0s7VtGMat8q+BLFN9/baUDnuuL6tpTDAXX+O8IapG95DBR/3M+JHMyxByxZ0J7kuZJ5nJaog6",
    "expiration": "2018-07-31T04:32:55Z"
  },
  "has_more": false
}

------------------------- Doc download api -------------------------------

curl -X POST https://api.dropboxapi.com/2/paper/docs/download \
  --header 'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' \
  --header 'Dropbox-API-Arg: {"doc_id":"fxbhYXaJ5wxyCeV2L39Ja","export_format":{".tag":"markdown"}}'

Response:

{
  "error_summary": "insufficient_permissions/.",
  "error": {
    ".tag": "insufficient_permissions"
  }
}

[Greg-DB]

Thanks! We're looking into it.

[saritafurtado]

Any update on the issue?

[Greg-DB]

I don't have an update on this yet. I'll follow up here once I do.

[saritafurtado]

Hi,

We are still not able to understand the error of insufficient_permission. Please could you check the issue?

[Greg-DB]

I don't have any news on this yet. I'll let you know when I do.

[carlos2018]

I'm having the same issue with a few documents. I don't know the root cause but I've noticed that the documents that error are pretty old, I've created a few new ones and those seem to work fine.

[schemacs]

I have the same issue, even after I reset the oauth keys.