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move_batch slow

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move_batch slow

Explorer | Level 4
It seems that sometime in the past two weeks, move_batch operations have become extremely slow— taking more than a minute to move ~30 files (less than 10mb each), sometimes failing entirely. It appears to have undergone a significant change almost overnight. Has anyone else noticed performance issues like this, and are there any suggestions for how to improve it?
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Re: move_batch slow

Dropboxer

Yes, unfortunately due to some changes on the backend, performance on this endpoint worsened recently. I'll bring this up with the team to see if we can improve this in the future, but I can't make any promises.

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3 Replies 3
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Re: move_batch slow

Dropboxer

Yes, unfortunately due to some changes on the backend, performance on this endpoint worsened recently. I'll bring this up with the team to see if we can improve this in the future, but I can't make any promises.

View solution in original post

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Re: move_batch slow

Explorer | Level 4

This is disappointing to hear. Unannounced changes like this make it difficult for developers to create effective integrations with Dropbox, and it significantly degrades the end-user experience.

Thank you, at the very least, for admitting that it's a problem on your end-- but that doesn't make up for the hours of non-billable work I'll need to do in order to restructure my application to accomodate the increased lag time and decreased reliability. 

My non-technical users don't care about the difference between synchronous and non-synchronous programming or the unique challenges of cloud storage and distributed pseudo-filesystems. They expect that files should get moved when they push the button-- not five minutes later or possibly not at all. 

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Re: move_batch slow

Dropboxer

Thanks for the detailed feedback. We appreciate it. I'll share this with the team. 

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