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sometime file upload issue using JavaScript SDK

sometime file upload issue using JavaScript SDK

prashant siya
Explorer | Level 4

Hello sir,

I am using file upload SDK since 5 years in website https://shop.geekdesign.biz. but last few months when I upload some files using SDK some time Dropbox upload API through *lookup_failed/not_found* error. so please let me know is any think issue our side or change in API call.

upload file using this API:
https://www.dropbox.com/developers/documentation/http/documentation#files-upload_session-finish

API response :
{"error":{"error_summary":"lookup_failed/not_found/.","error":{".tag":"lookup_failed","lookup_failed":{".tag":"not_found"}}},"response":{},"status":409}

8 Replies 8

Greg-DB
Dropbox Staff

Thanks for the report! We'll look into it.

watzen
New member | Level 2

We're seeing the same issue with API as of today.

dmarell
Explorer | Level 3

We're seeing the same errors today. Some calls work and some gives 409 "lookup_failed/not_found/..".
Nothing has changed in our end.

GeekDesign
Explorer | Level 4

Hi, this is the owner of geek site. The issue did not appear in the last few months, but rather last 24 hours. Maybe something changed in the dropbox side?

 

Tnx.

Greg-DB
Dropbox Staff

Thanks for the additional reports and information! The team is currently investigating.

kylea
Dropbox Staff

This should be resolved now. Please let us know if you're still seeing any issues.

dmarell
Explorer | Level 3

Working properly again since yesterday evening. Thanks!

GeekDesign
Explorer | Level 4
Same here, works like a charm again!
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Top contributors to this post

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    GeekDesign Explorer | Level 4
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    dmarell Explorer | Level 3
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    kylea Dropbox Staff
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    Greg-DB Dropbox Staff
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