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sometime file upload issue using JavaScript SDK

sometime file upload issue using JavaScript SDK

prashant siya
New member | Level 2

Hello sir,

I am using file upload SDK since 5 years in website https://shop.geekdesign.biz. but last few months when I upload some files using SDK some time Dropbox upload API through *lookup_failed/not_found* error. so please let me know is any think issue our side or change in API call.

upload file using this API:
https://www.dropbox.com/developers/documentation/http/documentation#files-upload_session-finish

API response :
{"error":{"error_summary":"lookup_failed/not_found/.","error":{".tag":"lookup_failed","lookup_failed":{".tag":"not_found"}}},"response":{},"status":409}

8 Replies 8

Re: sometime file upload issue using JavaScript SDK

Greg-DB
Dropboxer

Thanks for the report! We'll look into it.

Re: sometime file upload issue using JavaScript SDK

watzen
New member | Level 2

We're seeing the same issue with API as of today.

Re: sometime file upload issue using JavaScript SDK

dmarell
Explorer | Level 3

We're seeing the same errors today. Some calls work and some gives 409 "lookup_failed/not_found/..".
Nothing has changed in our end.

Re: sometime file upload issue using JavaScript SDK

GeekDesign
Explorer | Level 4

Hi, this is the owner of geek site. The issue did not appear in the last few months, but rather last 24 hours. Maybe something changed in the dropbox side?

 

Tnx.

Re: sometime file upload issue using JavaScript SDK

Greg-DB
Dropboxer

Thanks for the additional reports and information! The team is currently investigating.

Re: sometime file upload issue using JavaScript SDK

kylea
Dropboxer

This should be resolved now. Please let us know if you're still seeing any issues.

Re: sometime file upload issue using JavaScript SDK

dmarell
Explorer | Level 3

Working properly again since yesterday evening. Thanks!

Re: sometime file upload issue using JavaScript SDK

GeekDesign
Explorer | Level 4
Same here, works like a charm again!
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    GeekDesign Explorer | Level 4
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    dmarell Explorer | Level 3
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    kylea Dropboxer
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    Greg-DB Dropboxer
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