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JohanXB's avatar
JohanXB
Explorer | Level 3
3 years ago

Re: ASUS 500GB Promotion

I activated a 6-month 500 GB memory with MyAsus promotion on August 30-31. So far I don't have access to 500GB, dropbox is asking me to subscribe.

5 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey JohanXB, sorry to hear about that!

     

    Can you check this article, to make sure all steps were followed correctly?

  • JohanXB's avatar
    JohanXB
    Explorer | Level 3
    3 years ago

    Yes, I did everything correctly. I live in Georgia (Tbilisi), could this be a problem?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, JohanXB, can we send you an email, so we can look further into this?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Great! I just reached out to you via email, so we'll continue there!

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