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Re: After several years, my Dropbox files and folders are gone
Hi all,
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
Has someone faced the same problem?
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.
Has someone faced the same problem?
5 Replies
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- Rich
Super User II
RdL_uy wrote:
I used to have around 2gb of information, now for some reason, all this information suddenly disapeared.When was the last time you accessed the account? Do you see anything on your Events page?
- Hi, I access regularly, I have not been working this days, but around 2 weeks I access and everything was there. It seems like the account has been reseted for some reason
- Hi, I had no notifications, but checked now as rich said, seems all files have been deleted, seems I have been able to restore everything.
The strange thing of all, is that this operation (deleting) have been while I have been on vacations and for instance not close to afect anything in the account. Any thoughts about this? - Mark
Check at https://www.dropbox.com/account/security to make sure you can see what devices are connected and remove unused ones,
Also on one of the restored files open up the Previous Versions menu to see which device deleted it - it may be that the date shown is inaccurate
