Forum Discussion

John B's avatar
John B
New member | Level 2
3 years ago

After several years, my Dropbox files and folders are gone

I've had my Dropbox account for many years and had stored many files/folders there. I haven't visited it in several years as I didn't need to access those files at the time. I tried to access them to...
restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

What is Events showing as Rich asked?

RdL_uy's avatar
RdL_uy
Explorer | Level 3
3 years ago
Hi, I had no notifications, but checked now as rich said, seems all files have been deleted, seems I have been able to restore everything.

The strange thing of all, is that this operation (deleting) have been while I have been on vacations and for instance not close to afect anything in the account. Any thoughts about this?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Check at https://www.dropbox.com/account/security to make sure you can see what devices are connected and remove unused ones, 

     

    Also on one of the restored files open up the Previous Versions menu to see which device deleted it - it may be that the date shown is inaccurate

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