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68 TopicsDropbox Wont Open App, Only Opens Finder
This information is not required, but it makes it easier for our Community members and support team to help you. Application Affected Dropbox Device Macbook Pro Operating System/Browser (if using the web) Mac 13.3 Dropbox App Version (if using the app) Cant Open App, Installed Latest Version Today Question or Issue Dropbox won't open the app, only the finder window. I can force it to open dropbox backup from the website but it doesnt appear to be backing up anything. I can see it running in activity monitor but not in force quit applications. Without automatic backups working and the access to the application there is no point in the service.19Views0likes3CommentsWhat is the file limit per file on Dropbox file requests in October 2025?
Dropbox Plan Dropbox Professional Device Puget Workstation Ryzen B850 R110-S AMD Ryzen 9 9900X 4.4GHz 12 Core 120W 2x Kingston DDR5-5600 48GB Gigabyte GeForce RTX 5070 GAMING OC 12GB Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) None Question or Issue Hello! What is the current, actual file limit PER FILE for Dropbox REQUEST files? I always believed it was 50GB, so I always asked my team to keep their uploads to 50GB per zipped file. However, a team member just uploaded a file that was 67GB, and I was able to download it without issue. If this is a change, I'd like to be aware of the new limit and to inform my team that the 50GB limit (which was always pretty annoying as our files tend to be over 150 GB per wedding), is no longer in place, making our lives easier. The reason I'm asking here is because I can't find any relevant or up to date information online. Everything I'm finding either mentions the 50 GB limit (which seems to have been increased), or doesn't talk about Dropbox Request, only Dropbox uploads in general. Thanks!Solved340Views0likes3CommentsWhat is the difference between sharing a link or Dropbox Transfer?
What are the exact differences between choosing a folder and sharing the link of that folder to a person who doesnt have Dropbox, or using Dropbox Transfer to send that folder to the same person? Do not suggest me that that person should download Dropbox. He is not allowed to use it in his workplace since they use a different system. I have Dropbox Professional with University of Florida, I am employed there.Solved2.7KViews0likes7CommentsFiles are suddenly zero kb
Hi, I have browsed through the forums, but couldn't find any relevant posts. I have a few documents that are several years old, SUDDENLY they are zero kb and cannot be opened. I haven't really changed anything in my set up. (I am on a Mac, Monterey, OSX 12.6.1, but I'm pretty sure the problem was there even before I updated to Monterey) The issue relates to BOTH offline and online files, i.e. they are zero kb both online and in my local folder! I have tried switching between "make files available offline" and "online only" but to no avail. Please help, since these are quite important files. Thanks//Oscar2.3KViews1like10CommentsJPG images uploading from my iPhone 11 to Dropbox as PDFs
All of my JPG images in Dropbox on my laptop have converted to PDFs and are uploading as PDFs from my phone. On the Dropbox app on my phone the images are still JPGs. Can anyone tell me the setting to convert everything back and have my uploads remain in JPG format? Adobe won't even let me open the PDFS saying I have to upgrade to Pro!256Views0likes1CommentI’m having a problem with re-uploading my photos and videos from my iPhone
Hello! I’m currently having a problem: I had started uploading my Camera Roll, using the Camera Upload feature, on my iPhone. A little over 2,000 photos/videos had uploaded when I realized that the they were in JPEG format instead of HEIC. I then deleted the ‘Camera Uploads’ folder and then deleted them again from the ‘Deleted Files’ tab. When attempting to re-upload them, the process started where it left off and it disregarded the 2,000-something photos it had originally uploaded. Now, I’ve read around and I’ve seen people say that the FAQ says something about every uploaded photo has a GUID, so that no photo/video can ever be re-uploaded, but I feel like there has to be a way for the GUID’s of my first set of uploaded photos/videos to be deleted, so that I can re-upload them. Can anyone help me? This is a link to a thread, where someone had a similar problem. If/How it was fixed is still unknown to me: https://www.dropboxforum.com/t5/Create-upload-and-share/Dropbox-iPhone-consistently-does-not-see-or-upload-all-photos/m-p/670354/highlight/true#M66831 Thank You and God Bless!!!460Views0likes4CommentsWhy does a shared folder not share quota?
I just got off a chat with one of Dropbox's representatives. In short, I have a Dropbox professional plan and I created a separate folder for each of my students. Yesterday, one of my students got a message that her account is "full" despite me having two and a half terabytes of free space left. Well, guess what, space is calculated double - once on my account and once on hers. So, let me get this straight, if I share a big folder with a lot of files with, say, 20 people, Dropbox will require all 20 of them to pay for the same amount of space!? Anybody from Dropbox cares to justify this!?Solved3.1KViews3likes10Comments