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78 TopicsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team1.5KViews3likes9CommentsiPad Files app not showing Dropbox folders and how I managed to solve this.
In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature that would normally have been able to access Dropbox files. Oddly, when I clicked âDropboxâ in the list, there were no folders but I could add a folder and that new folder showed up in Dropbox on other devices (and in the Dropbox app on the iPad)! So there was some connection but not much⊠This is not an issue Iâm experiencing on any of my other Apple devices (Mac or iOS). In talking with Apple support they had me delete the Files app, reboot the iPad, then reinstall âFiles.â I did that, but to no effect. They escalated me to a higher level of support but while I was waiting, I also deleted Dropbox and reinstalled it. That solved the problem! So, if you canât access your Dropbox folders and files in Files or in any of your other iPad apps, just delete and reinstall Dropboxâproblem solved (at least for me, this time!)6.3KViews4likes6CommentsManaging your Dropbox subscription
The time may come when you want to change your Dropbox subscription and whether you need more or less from Dropbox, we want to make sure that you have all the information you need to do just that. Need more space? Why not move to a plan with more storage? If youâre changing plans because you need more space, you can check out the plan types here, but to give you a quick summary of space: Basic plan: 2 GB of space Plus plan: 2 TB of space Family plan: Shared 2 TB of space (up to 6 users) Professional plan: 3 TB of space If youâre maxing out the space in your account, you could try some space saving tips here, or it could be time to upgrade your dropbox account. Learn more about the plan that suits you best and make your choice. What happens when I cancel my Dropbox subscription or trial? So, youâve decided to leave⊠weâll try not to take it personally đą All joking aside, here are some of know when you decide to cancel your Dropbox subscription. Well, the first thing is that this doesnât actually have to be goodbye, your account will downgrade to a Dropbox Basic account at the end of your billing cycle or trial. So that means; Youâll still have access to all of your files and folders Dropbox keeps deleted versions of your files for 30 days, in case you change your mind If youâre over your downgraded storage quota, Dropbox will stop syncing your files Changing your Dropbox plan to Basic is not the same as deleting your Dropbox account. Canceling or downgrading a Dropbox subscription Depending on how you subscribed to Dropbox, there are different ways to change or cancel your subscription. If you subscribed on mobile - you will need to unsubscribe on mobile too, through iTunes or Google Play, depending on your device type. Learn how to cancel a Dropbox subscription purchased on your computer. How to cancel a Dropbox subscription or trial on an iPhone or iPad On your iPhone or iPad, tap Settings and then your name. Tap Subscriptions (about midway through the screen) and find Dropbox in the list. Tap Cancel Subscription or Cancel Trial and confirm. Your account will downgrade to Dropbox Basic (free) at the end of your billing cycle. How to cancel a Dropbox subscription or trial on Android If you purchased Dropbox from an Android device, you can cancel a Dropbox subscription or free trial by following these steps: Open the Dropbox mobile app and head to the Account tab in the bottom right corner. Tap Manage your subscription and then How to cancel. Tap Cancel plan at the bottom of the screen. This will take you to your subscription in Google Play. Tap Cancel subscription. Youâll receive an email to your Google account to confirm your cancellation, and your account will downgrade to Dropbox Basic (free) at the end of your billing cycle. Cancel an individual Dropbox plan on desktop If you manage your Dropbox plan on desktop then here are some easy steps to follow to cancel your subscription on desktop. Follow the steps below, and you can update your plan to match your needs. Sign in to dropbox.com. Click your avatar (profile picture or initials) in the top-right corner. Click Settings. Click Plan. Click Cancel plan at the bottom of the page. Note: If you donât see Cancel plan, you may have purchased Dropbox on your mobile device. If so, youâll need to cancel your plan from the app store on your device. Select a reason for canceling. Click Continue canceling. Youâll receive an email confirmation that your subscription has been canceled. So, there you have it. Whether you want to change the features you have access to, or the amount of space you need, you can manage your Dropbox account to fit your needs. If you have any questions about managing your plan, drop them in the comments below and we can get you answers!12KViews1like2CommentsDid you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be talking about Image Search! Image search is allows you to use the Search Bar to search for the contents of the image using words to describe the image. For example, if you search for "cat" your search results will show files that 1) contain the word "cat" in the file name or body, AND 2) files that contain images of cat. No mention of the word "cat" is necessary! Pretty cool! If you haven't yet, I recommend that you check it out. Please respond to this thread and let me know... A) Did you know this feature existed? Do you use it? B) How can we make this even more useful for you? Have a great day! Lainie For more information, check out our Help Center Article on Image Search!9.5KViews9likes3CommentsWhat is the file limit per file on Dropbox file requests in October 2025?
Dropbox Plan Dropbox Professional Device Puget Workstation Ryzen B850 R110-S AMD Ryzen 9 9900X 4.4GHz 12 Core 120W 2x Kingston DDR5-5600 48GB Gigabyte GeForce RTX 5070 GAMING OC 12GB Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) None Question or Issue Hello! What is the current, actual file limit PER FILE for Dropbox REQUEST files? I always believed it was 50GB, so I always asked my team to keep their uploads to 50GB per zipped file. However, a team member just uploaded a file that was 67GB, and I was able to download it without issue. If this is a change, I'd like to be aware of the new limit and to inform my team that the 50GB limit (which was always pretty annoying as our files tend to be over 150 GB per wedding), is no longer in place, making our lives easier. The reason I'm asking here is because I can't find any relevant or up to date information online. Everything I'm finding either mentions the 50 GB limit (which seems to have been increased), or doesn't talk about Dropbox Request, only Dropbox uploads in general. Thanks!Solved339Views0likes3CommentsDropbox API Integration - Quick File Automation
Hey Dropbox devs! Need some help building a sweet file management automation tool. What we're tackling: Custom API integration for automated file sync and backup workflows Bulk file organization scripts with metadata tagging and folder structuring Simple webhook setup for real-time file change notifications and processing Looking for: Dropbox API v2 experience with OAuth implementation knowledge Python or JavaScript skills for file management automation Understanding of cloud storage workflows and permission managementTell us what you think of the mobile search improvements
Hello! My name is Luke and I work on the Mobile app team at Dropbox. We're excited to share some updates that we've made to the Search experience on the Android and iOS apps. Here's what's new: Larger Result Thumbnails Modified Dates in search results File Sizes in search results Snippets for keyword matches within files Sorting results by newest or oldest Filtering results by File Type or 'Modified Date' We hope that these changes will help you retrieve your files more quickly and easily! We'd love to hear what you think -any feedback is welcome.4.5KViews7likes3CommentsWhat is the difference between sharing a link or Dropbox Transfer?
What are the exact differences between choosing a folder and sharing the link of that folder to a person who doesnt have Dropbox, or using Dropbox Transfer to send that folder to the same person? Do not suggest me that that person should download Dropbox. He is not allowed to use it in his workplace since they use a different system. I have Dropbox Professional with University of Florida, I am employed there.Solved2.7KViews0likes7Commentsđđ€Community Spirit Badge đ€đ
Hey everyone! đ Itâs Theresa here. Youâve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you havenât seen me before, well, hello đ). And while doing that, Iâve noticed something pretty great (well, we all have here on the Dropbox Community Team) â so many of you are out here making this Community an amazing place. Whether you're helping others, sharing useful tips, or just bringing good vibes âš, your contributions really stand out. To recognise and celebrate this, weâve created a brand-new badge⊠This badge is all about celebrating the people who make this space feel like home. Itâs for those who do more than just answer questions â the ones who offer a helping hand đ€, share great tips đĄ, and keep the good vibes flowing. Whether you're solving tricky problems đ§©, sharing useful resources đ, or just making the Community a fun place to hang out đ, we see you and we appreciate you. The Community Spirit Badge is a one-time award đ, so if you earn it, you know you're doing something special. It's a little extra recognition for those who truly bring the Community to life. Weâre so excited đ to launch this new badge and canât wait to start recognizing the amazing individuals who truly bring the spirit of this Community to life. And if you spot someone who you think deserves the Community Spirit Badge, donât hesitate to tag me Theresa within the thread. T đ (Dropbox Community Manager)836Views5likes0Comments