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FAQ

638 Topics

Should I have a personal or Business account?
I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should just migrate everything to DB Biz. Am I missing something?
texasprop
16 days ago Place Plans and Subscriptions
3KViews
0likes
6Comments
How can I share folders with a non-team member without adding them to my team?
How can I share a folder with an individual without them being added as a member to our organizations Dropbox account? I want to be able to share a folder without them being added to our team as we would then have to pay for eavh folder shared.
Solved
yfranco
7 months ago Place Create, upload, and share
1.6KViews
0likes
16Comments
'Email to Dropbox' email address created, but sent emails do not arrive in 'email attachment' folder
I have followed and successfully created and replied to the Dropbox email address that has been created for me. When I reply/forward to the email, nothing is appearing in 'email attachments' folder. I can upload a file to this area but that's not what I want to do - I want to forward hotels confirmation emails to Dropbox. Any suggestions?
Solved
lynnebert
7 months ago Place Create, upload, and share
1.1KViews
0likes
4Comments
The Dropbox desktop application will no longer be supported for Windows 7, 8 and 8.1 on October 22nd
Congratulations Dropbox! You've just put the nail in the coffin of all W7 users who prefer not to be spied on and constantly used for data scraping! Well done. If the constant scaremonger nagging about running out of space, the constant begging to upgrade, the incessant app updating demands, the constant USB device interrogation upon connection wasn't enough of an incentive to finally ditch Dropbox for good, then the cutting off of users of a still perfectly good and functional, non-spyware infested OS will be the last straw. Thank you Dropbox for giving me the incentive to go to your competitors instead and get out of your ever more bloated crapware ecosystem. Sometimes, people need a little push to get away from what's comfortable and familiar, even though they suspect just how bad that relationship is for them. I thank you Dropbox for giving me this little push. Goodbye.
Dibrom
8 months ago Place Apps and Installations
8.6KViews
11likes
33Comments
How to back up Dropbox into an external server?
I am looking for an App that will let me backup Dropbox for Business into external server. I found that I can use Synology Drive Client to do back up into my NAS server. But the process is very slow. We do have Back Up through DropBox. But I am looking for additional option to external media. In my case a NAS server. Any suggestions?
Amit_Shachaf
9 months ago Place Apps and Installations
601Views
0likes
6Comments
Once I upload my files with camera uploads, can I delete the local ones?
Once I successfully upload my photos to Dropbox from my Camera Roll on my iPhone and iPad, can I delete those photos - or some of them - from my devices (to free-up space) and if I do, what happens to them? Thanks!
Solved
RobNH
10 months ago Place Delete, edit, and organize
453Views
0likes
4Comments
Is End to End encryption only on Business plans? Can I have a plan like that for 1 user only?
Hi, the end to end encryption is only available on the business plus. Can I create a business plus account as one member team? Or is there any plan where end to end encryption would be available?
Solved
GaboBl
11 months ago Place Plans and Subscriptions
450Views
1like
2Comments
Bulk update file versions
Hi, can someone help me to understand if Dropbox is suitable for my use case? 1. I need a way of versioning PDF files without changing the download link. I think this is standard functionality in Dropbox, however I have over 1000 price list PDF files in different languages that are updated frequently, and I'm trying to find a way to avoid manually updating each file version. It would be troublesome to update each file version one by one. Is there a way of bulk uploading new file versions from a CSV or something along those lines with the original download link remaining constant? Please let me know if any of this needs clarifying. Many thanks, Chris
chipmedia
11 months ago Place Create, upload, and share
611Views
1like
6Comments
Uploading software and music on Dropbox, what to be aware of.
Hey everyone I want to use Dropbox to upload some software I purchased, music and etc. This is of course copyrighted material, but is this a problem? Does Dropbox scan your files for this kind of activity, or can you only get banned when someone reports a DMCA? Kind regards Lucas
Betraderzz
11 months ago Place Create, upload, and share
1.2KViews
0likes
3Comments
People I shared my folders with cannot access due to "not enough space" - this is unacceptable.
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them to use for our website and other multi-media uses. I personally upgraded to a 3TB plan so that I would have plenty of space for them to be able to share their photos and videos without the need to do so in small chunks requiring me to keep going in there and removing them. I wasn't aware that Dropbox counts shared folders against their storage space allotted. IF this is indeed the case, I'm going to want a full refund of the year I purchased in advanced. I don't like shady scummy practices like that. I have worked in consulting for years and have had companies use their file share services to share files with me and I could create new accounts there and get what I needed without ever running into anything like this. So I'm first of all wondering if there is a better way of doing this? Why should my entire team pay for the same space that I already purchased? I really hope someone has a solution that can work. Thanks in advance.
JDTurkelton
12 months ago Place Storage Space
1.4KViews
1like
8Comments