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31 TopicsI've accidentally joined a Dropbox team, thinking it was a client sharing a file
Ive been using Dropbox to run my subscription business for 7+ years. Yesterday, I inadvertently clicked on a link thinking it was a shared folder with a client. I have now joined their team, and my acvpunt has merged with theirs. They have ALL my business/tax information and client files. Ive tried to contact them to no avail, I don't think they'd used Dropbox before, and don't really know what they're doing. My account has hundreds of subscriber folders, all linked to specific URLs, so I cant lose my account. I've been a paying customer for years, however support so far has been non-existent, stating that i must contact this non-contactable "admin" for them to restore... potentially DELETE my entire account. I really need my account separated ASAP, my entire business and livelihood depend on it. I can't believe something so catastrophic comes with no warnings! If anyone can please help, I'll be forever in your debt.136Views1like1CommentHow to leave a Dropbox team? There's no option to leave.
How do I leave a team in Dropbox? According to instructions one should: Sign in to dropbox.com. Choose your work account at the bottom left. Click the button by your team name: Groups and members or # members. Click Leave team. But when going to "groups and members" in my account, I can see the team, but there is no option to leave it. Thank you very much.Solved15KViews1like9Comments