Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Promotions
54 Topics
Any special offers for start-up teams?
We are planning to subscribe to Dropbox for a startup team of about 5–10 users. Could you please share information about the available any special offers for startups teams. Additionally, we would prefer to communicate via a direct email address instead of telephone support or a form, as this is urgent. Can we made it?60Views0likes4Comments
The ASUS 500 GB promotion hasn't been applied to my Dropbox account.
Payment Method: Didn't made any payment How did you upgrade? : Downloaded from Drop Box official website I have an ASUS TUF Gaming A15 FA506NFR laptop that should qualify for the 500 GB Dropbox promotion. I installed Dropbox and signed in, but my account still shows only 2 GB Basic. Can support please verify my eligibility and apply the promotion? Dropbox account email: [removed] Screenshot: [attach screenshot showing 2 GB plan] [screenshot removed] I followed the instructions from the ASUS promotion page, but the bonus storage has not been applied. Could you please verify my eligibility and manually apply the 500 GB promotional space? Thank you for your assistance. Best regards, Arijit [personal information removed per the Community's Guidelines]274Views0likes12Comments
I got an annual promotion for 100 GB from Acer. What happens if I don't upgrade afterwards?
Hello, I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year. Thanks!Solved11KViews2likes7Comments
How can I redeem a 50% off offer I got on the Dropbox Plus plan?
Hi there, I was going to upgrade to the Dropbox Plus plan on my mobile app and was given an option for 50% off on opting for the annual plan. However I went on my desktop to opt into this as I needed to download a few pictures/videos but now it's not offering the 50% if I pay for it annually. Is there a discount code I can utilize?Solved15KViews0likes3Comments
100 GB promotion HP + Dropbox hasn't been applied
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and the HP + Dropbox 100GB promotion has not been effective. I also also complete www.dropbox.com/gs I request help, it should have 100GB. Thanks.9.3KViews0likes20CommentsHow can I access the Black Friday Deal for 3 months free Dropbox Plus?
When I visited my Dropbox account on Sunday, I saw a pop-up that showed I could get 3 months of Dropbox Plus for free if I subscribe to a plan, as part of a Black Friday promotion. The pop-up showed that the promotion lasts until December 2. However when I visited Dropbox today, I didn't see the pop-up anymore. How do I access the Black Friday deal now?128Views0likes1Comment
Issues with redeeming the 100 GB Acer promotion and I have a ticket with the support team too
HI Drop box , your costumer service is a joke because i send them so many emails they don't reply and they didn't solve the problem to redeem 100 Gb free when you buy an acer laptop i did all the steps to redeem that and it didn't work iv been asking them for help and no response so if you guys going to continue ignoring my problem let me know because i will delete dropbox because you lie to people there is no 100 gb free169Views0likes3Comments
New or existing users for the 3 user 5 TB plan.
My only question is regarding the limited 20% offer for 3 users 5TB plan. The 3 User portion of the deal. Can this be existing users or is it new users only? If I upgrade to this plan, can I add my wife's dropbox account to it? Or vice versa? Explain this: "* Offer valid for first two years of your yearly plan. New subscriptions only."107Views0likes1Comment
