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haydergaza's avatar
haydergaza
Explorer | Level 3
2 months ago

Issues with redeeming the 100 GB Acer promotion and I have a ticket with the support team too

HI Drop box , your costumer service is a joke because i send them so many emails they don't reply and they didn't solve the problem to redeem 100 Gb free when you buy an acer laptop i did all the steps to redeem that and it didn't work iv been asking them for help and no response so if you guys going to continue ignoring my problem let me know because i will delete dropbox because you lie to people there is no 100 gb free

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3 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey haydergaza  -  sorry to hear you're having issues with this. 

    I've located  your ticket in our system and passed your comments on to the expert who's looking into this for you.

    They'll be getting back to you soon, but please let me know if you have anything else to add or ask in the meantime.

    Thank you. 

  • haydergaza's avatar
    haydergaza
    Explorer | Level 3
    2 months ago

    We will see if solve the problem because you guys all you do is passing the request and nothing that's why I'm so angry 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey haydergaza, I understand your frustration.

    I do see, however, that your issue has already been resolved.

    Let us know if you need anything else.

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