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Forum Discussion
How can I get a refund for a charge on my PayPal account?
HELLO --
I'm here only because I was charged for an account that I do not have. I have shown Dropbox evidence that they took money from me via paypal and on my bank account statement. But they act like they cannot find it. I've shown proof!!! How do I reach someone who will help me???
2 Replies
- Walter
Dropbox Community Moderator
Hey OHLISA - thanks for bringing this to our attention.
I just took a look in our system and I can see that you're in direct contact with a member of our support team about this, so I passed your comments on there, and they'll be getting back to you shortly.
Let us know if you have anything else to add in the meantime.
He keeps saying that my documents don't prove anything and that he can't find the charge. So I need help from someone who will be more deligent.
