Forum Discussion

Jonathanrm1's avatar
Jonathanrm1
New member | Level 2
2 years ago

Re: Dropbox Sign: Rotating signature boxes

First time using Dropbox sign, the document needs a signature and a date I place them and after sending it for signature the received document for some reason has the signature and date moved to the right side of the page and is rotated 90° to the right. I can't even test it again and do something else to see what went wrong because I'm a free member and only have 1 signature left.

 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator

    Hey Jonathanrm1, sorry to see you're having this issue.

     

    This is an issue that our team is actually aware of and currently working on a solution.

     

    I moved your post to the relevant thread, so you'll get an email when there's an update from the team.

     

    I hope this helps.

    • dimaddeno's avatar
      dimaddeno
      Helpful | Level 6

      Can we get an update on progress, the 'team' have been looking into this for weeks. Something that should be a relatively simple fix, considering it worked correctly previously. Some needs their head wobbled

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