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droppinguser101's avatar
droppinguser101
Explorer | Level 3
3 years ago

Re: "Error 403: disallowed_useragent" when trying to sign in to Dropbox to access Excel file

I am unable to edit dropbox documents on android (through the Dropbox app and through the Chrome browser). It keeps giving an Authorization Error 403 disallowed useragent, when I try to open the Dropbox document with Microsoft Word app. Would appreciate some help please.

 

I've attached a screenshot of it.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey droppinguser101, I moved your post to this relevant thread with more info about the issue.

     

    Can you try these steps here, to see if they help you too?

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