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jim24's avatar
jim24
New member | Level 2
7 years ago

Re: Avast blocks opening Dropbox Web site from the application

When I try to access the dropbox website from the avatar in my finder dropbox app, I get a virus warning and message that site is not available

3 Replies

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  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Hey jim24, thanks for reaching out to us about this. 

    Could you please send me a screenshot (without any personal info) of this behavior so that I have a better visual understanding of your concern?

    Keep me posted!

  • jim24's avatar
    jim24
    New member | Level 2
    7 years ago

    [IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Thanks for the screenshot, jim24. 

    Could you please try adding the Dropbox cache folder to its ignore list? Maybe that will do the trick.

    You can find more info about how to locate the cache folder here. 

    Let me know of any updates!

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