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brendenbc's avatar
brendenbc
Explorer | Level 4
4 months ago

Comparing video versions is crashing Replay.

Attempting to compare two versions on replay is causing the page to crash into an unexpected error message. This happens whether I attempt to compare versions from the thumbnail or with one of the vi...
brendenbc's avatar
brendenbc
Explorer | Level 4
4 months ago

Hey Megan​ thanks again. Attached below is the error I receive. I can also screen record the process if you need to see what I mean about the viewer loading and then crashing.

If you should discover anything just let me know. Thanks!

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey brendenbc, thanks for the screenshot! 😊

Give me some time to investigate internally about this, and I'll get back with next steps as soon as possible. Thanks!

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