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CAFBlaine's avatar
CAFBlaine
Explorer | Level 3
2 years ago

Dropbox Replay not working - gives a black browser window

For my team, Replay only presents a blank black web browser in both Mac & PC and in both Texas and Wisconsin.

Anyone else experiencing the same issue?

 

4 Replies

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  • SERGI0's avatar
    SERGI0
    New member | Level 2
    2 years ago

    Same issue here in California. Contacted support and haven't had an answer yet. Frustrating!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks everyone for letting us know about this.

       

      We did have a temporary issue with Dropbox Replay, which should be resolved by now.

       

      Let us know if you're still having issues.

       

      Thanks!

  • Graham's avatar
    Graham
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi everyone, 

     

    Thanks for taking the time to report this issue. Hopefully, everything is back working as it should now that the temporary issue has been resolved!

     

    I wanted to let you all know about the brand new Dropbox Replay group we have just launched here on the Dropbox Community. The group will be a great place to chat with other Replay users, discover tips and tricks, and even connect with some members of the Replay team. You can join now by following this link and hitting the "Join group" button!

     

    Thanks again!

    Graham

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