Forum Discussion

Yuni1's avatar
Yuni1
Helpful | Level 5
4 months ago

Dropbox Replay on mobile devices (phone, iPad) not working properly

Hello, I am experiencing issues with Dropbox Replay on my mobile devices (phone and iPad). The main problem is that I cannot type or submit comments on videos. The keyboard appears, but typing does...
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hey Yuni1, thanks again for your patience!

I just sent you an email and I'd love it if you could send your screen recordings there, so that we can investigate further.

Thanks!

About Dropbox Replay

Node avatar for Dropbox Replay
Ask questions and get support on how to use Replay

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!