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Edit transcript doesn't work as expected in team
Hi there, Dropbox Replay user here - as of yesterday, fully-paid up for the full Dropbox Replay across our team. As per the Dropbox Replay 'video transcription and captions' article last upda...
Hi SoundsEngaging,
I chatted with the team about this and there was an update last week that should have solved this issue!
As the project owner, you will now be able to edit transcriptions on videos uploaded by your team without needing to transfer ownership.On the second point, we tested this and confirmed that any transcription edits made after transferring ownership are still reflected in the shared video, so no changes are lost. But, with the update this workaround is no longer needed - hopefully! Let me know if that is working for you now and if not I can make sure the team are in the loop 😊
Amy
Community Manager
Community ManagerHi SoundsEngaging - I hope I can be of help here - so let me know if this works for you? It looks like to edit transcripts on a video uploaded by someone else, you will need to have edit-level access on the project. It sounds like youmay not have that permission, which would explain why they’re only seeing the copy option and not the ability to edit the transcript on their teammate's video - but if you can ask them to change the permissions you should be set 😊
Let me know if you need anything else?
Yup, I was hasty, my bad. I am Owner and can edit all Transcripts on all videos including those not uploaded by me and where I only have Editor status on Folders.
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