Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
OwenVancouver
6 months agoNew member | Level 2
Every 9x16 video I upload to Replay that is longer than 32 seconds, always glitches at 31.975s in
Every 9x16 video I upload to Replay that's longer than 32 seconds glitches, and the audio+video desync.
Strangely, my 16x9 videos never glitch. Please let me know what you see and if there's a fix!...
karbox
6 months agoHelpful | Level 5
Hi Megan, I’m seeing the same issue as OwenVancouver. Any 9x16 video I upload that’s longer than 32 seconds glitches right around 31.975 seconds, the video freezes for a moment, and the audio goes out of sync.
About Dropbox Replay
Ask questions and get support on how to use Replay
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!