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Videos freeze after few seconds
I am working on an ipad Pro.
A few months ago I puchased a tutorial consisting of 11 seperate videos which required me to use Dropbox to download them. All these videos worked perfectly at first.
Now, 3 months later, every video on opening begins playing correctly then after about 45 - 60 seconds the picture freezes, the voiceover is silent but the timer continues to roll as though the video is still playing.
Please can someone be kind enough to help me solve this problem.
Many thanks
Hi Jane
I couldn’t solve the problem despite helpful suggestions from your community, so I was given access to the original videos as a collaborator on the author’s site.
I have since deleted the troublesome videos from my Dropbox.
‘Thanks to all who offered help. I am most grateful.
8 Replies
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- Rich
Super User II
Did you download them to the device and open them in a media player app on the iPad, or are you just streaming them through Dropbox from the original source? Hello Rich
thank you for responding.
I an streaming from original source.
If there is an app I can get to try, that would be great.
Although I have worked with computers all my working life (I’m now a pensioner!) Dropbox has me beaten!
Thanks again!
- Jane
Dropbox Staff
Hi Jane
I couldn’t solve the problem despite helpful suggestions from your community, so I was given access to the original videos as a collaborator on the author’s site.
I have since deleted the troublesome videos from my Dropbox.
‘Thanks to all who offered help. I am most grateful.
- Jane
Thank you so much.
A very caring community and your help is much appreciated.
This happened to me too.
- Jane
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