We're making some changes to the Dropbox Community 👩💻 - Find out more here.
Forum Discussion
Latest update created several problems with cache and syncing
Device
iMac 2021
Operating System/Browser (if using the web)
MAC OS 15.7.4
Dropbox App Version/Browser Version
APP version, cannot locate version #
Question or Issue
After a recent update I got error messages about the Finder and Dropbox started defaulting to saving my documents in the Dropbox cache, ".dropbox" (which I did not know existed). I then deleted the cache. This morning I was required to log in to Dropbox and go through the process of resyncing everything. And then even though I did not ask that the files be offloaded to the cloud, every one of my folders and files has the cloud icon next to it (on my desktop). I am a little anxious about what awaits me with my office iMac which is significantly older and slower.
1 Reply
- Hannah
Dropbox Community Moderator
Hey Chazmitch, thanks for joining our Community.
Just to confirm, by "update" you're referring to a Dropbox update, right? Not an update of your OS, for example?
Do you happen to have a screenshot of that error message that you got?
Also, how is the app right now? Is it working okay? And what's the sync status and version at the moment?
You can see that by hovering over the Dropbox icon in your menu bar.
Keep me posted!
About View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
