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I can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?
Opening files from Ebay shows generic thumbnails
I use to Dropbox to get photos from multiple iphones to a MacBook for Ebay listings. Always been easy until a few days ago when I try to open the files from Ebay. Just shows generic thumbnails with 0kb size on Ebay in Dropbox file, but they show up perfectly in Dropbox. If I right click them and make available offline, they will often show up after 20-30 min.
Transcript option not showing for videos.
Hi. I am having trouble accessing the transcript feature in Dropbox. The Transcript button in the toolbar and the Transcript section in the sidebar are not visible on my end. I've already tried: Different browsers Incognito/private windows Refreshing and re-uploading But the transcript still isn't showing for any video. Is there a known issue with this feature, or is there something I need to adjust on my end? Thanks in advance for your help.
My Dropbox folder is empty on the Mac, but I can see my files online.
macOS Tahoe (beta 9) I just noticed that my Dropbox folder on my Mac is empty! When I log in to Dropbox online, all my files are still there though. I tried moving a file into the Dropbox folder on my Mac, and it shows up both online and locally. In other words, all my old Dropbox content is missing in Finder. Does anyone know how to fix this? I’m on the Tahoe beta, and I’m not sure how long this issue has been around. Since I see the files that I move to the Dropbox folder I don't think it's related to macOS, but to something with Dropbox. Please help!Unable to open documents that have not yet been downloaded to my Mac device
Device MacBook Pro 2019 Operating System/Browser (if using the web) macOS Big Sur Question or Issue When I try to open any type of document that I have not opened in Dropbox previously I am getting the following error: I can open the ones with the green tick without any issues.
