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132 TopicsHow can I open a shared link from the site in Finder?
My Workflow: I often receive Dropbox links from my team through various channels — Slack, email, AirDrop, Notion, etc.To review the files, I need to open them in specific apps, since the file types don’t support previews on the web. …And that’s where things get tricky. Current Situation with Dropbox: When using the Dropbox website on macOS with Safari, I don’t get an option to open the file in Finder. My current workaround is to try to locate where the file sits in our folder hierarchy and then search for it manually in Finder… which is such a pain. What I’m Hoping For: Instead of flooding us with Formula 1 ads and promoting Dash (which isn’t even available to me), I wish Dropbox would focus on supporting simple workflows like this: Receive a link → Open the file in my default app for that file type. No, I don’t want to go to the web app, download the file, and risk creating duplicates that break the single source of truth. No, I don’t want to memorize file paths 10 times a day. And no, I shouldn’t have to dig into port settings or run terminal commands to make this work. Am I missing something? How are other teams dealing with this? Thanks!51Views0likes1CommentCamera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.Solved7.2KViews2likes44CommentsI get a blank white page when going to certain pages on the Dropbox website on macOS Sequoia
Hello there, brand new MacBook Air M4 owner here Just a FYI your website is broken for us While going to either dropbox.com/desktop or dropbox.com/install both of the big blue buttons that are supposed to download a file, instead does absolutely nothing at all, and only renders a blank white page. I tried disabling popup blocker and content blocker for your website and it still does not work There's no way I'm the only one, it's a brand new machine89Views0likes1CommentCan't locate my screenshots in my download folder on my Mac.
My screenshots are no longer landing in the download folder on my MAC. The folks at Apple through that they might be being intercepted by a Dropbox download folder. Does that make any sense and if it does how do I keep my screenshots local on my MAC?Solved93Views0likes4CommentsNewest/Oldest/Most Liked sort on Dropbox Forum doesn't work
I have been talking to tech support about an apparent bug, which has caused quite a few back and forth. As a result, because the default sort for thread is show Oldest posts to Newest, I've had to click the Show More button a lot. With increased posts, I also had to click View Full Discussion. So I tried to change the sort to Newest. Doesn't work. Oldest, Newest, Most Liked... nothing happens. Seems like an easy bug to reproduce. I am using Safari 18.3.1 on MacOS 15.3.2. BTW, I tried to insert a link to your web site that resembles this one (I put a space in it now so it shows), but even though I used your chain-icon button to add it, it says it is invalid. It was not. This appears to be another bug. This link will take you to one of your forum posts that demonstrated the issue: Copy and remove the space. https ://www.dropboxforum.com/discussions/101001016/sync-results-under-your-activity-shows-yesterdays-synced-files-not-todays-/829814Solved117Views0likes5CommentsCan't preview photos in Dropbox folder when files are online-only
One of my team members updated to a new computer and now she cannot see any previews for photos that are online only. It is important for our workflow to see the image previews online only becausee we work with thousands of images in our catalogs. I am on an older Mac but both of us are on the same OS (15.3) and I can see previews no problem. Contacted DB support and they did not fix the issue. Tried a "hard reinstall" as supposed by DB support but did not work. They are not offering any other help which is very disappointing considering how many licenses we pay for. Anyone else able to fix this issue? Thanks in advance for your help!Solved212Views0likes11CommentsVideos shared through Dropbox play on MacBook but do not play when connected to external display
Got a a shared video through dropbox. When I play it it works but as soon as I plug into to an external display (Samsung TV via hdmi) is does not work. On the browser (Chrome and Safari incognito, private window) I get an error, "your file may be corrupted or your browser does not support the file". I even downloaded the video and it plays on quicktime but as soon as I connect to the external display it stops working. What issue am I experiencing? Thanks26Views0likes1Comment3 months after subscription cancelation, all my files were uploaded and I cannot retrieve them.
I have a Mac. I have canceled my subscription to DropBox a few months ago, but I left my files in the dropbox folder. A few days ago, all the files were uploaded and are not available offline anymore and they do not seem to download, how can I retrieve them offline? On top of that, I get this message that my files represent nineteen hundred time my limit and that my files may be deleted. But I never asked for them to be all sucked online in the first place. This is distressing. Help would be very welcome, thanks,44Views0likes2CommentsCan't download files from the Dropbox site using Safari on Mac OS
Using Safari Version 18.4 (18621.1.15.111.1, 18621) on an iMac running MacOS 13.7.5 (22H527). Clicking the download button in the upper right of a file detail view does nothing. Tried clearing cache. Tried using a Private window. Tried restarting the iMac. Nada.Solved123Views0likes8Comments